Billing Update: Pre-Authorizing Cards

At Better Life Home Cleaning, we’re always looking for ways to make your experience smoother and more stress-free. That’s why we’re rolling out a small change that makes a big difference: starting Sunday, November 24, 2024, we’ll pre-authorize your credit or debit card at noon the day before your scheduled cleaning.

You might be wondering, “Why the change?” Let’s break it down and share how this little adjustment helps make things smoother for you and our team!

1. Streamlined Scheduling

Pre-authorizing cards allows us to better plan and allocate our time for every home on our schedule. With a clearer picture of the day ahead, we can ensure every client gets the top-notch care they deserve. This means fewer disruptions and a more consistent, reliable experience for you.

2. Prioritizing Active Clients

By identifying inactive or non-paying accounts in advance, we’re able to free up space for clients who are ready to enjoy a beautifully clean home. This keeps our schedule running smoothly and ensures we’re always there for the families who rely on us the most.

3. Consistency You Can Count On

Life can be unpredictable, but your cleaning service doesn’t have to be. Pre-authorizing cards reduce last-minute changes, helping us deliver a reliable, stress-free experience every time. When you walk into your freshly cleaned home, you’ll feel nothing but peace and relaxation—exactly how it should be.

What Does This Mean for You?

  • A temporary hold will be placed on your card starting at noon the day before your cleaning.
  • Your payment will be processed as usual after your service is completed.
  • If anything unexpected comes up, we’ll reach out ahead of time to ensure a seamless experience.

A Win-Win for Everyone

This update is all part of our commitment to improving how we care for your home—and you. Your time is valuable, and we want to help you focus on what matters most: enjoying your clean, cozy space and the people who share it with you.

Have questions? We’re here for you! Contact our team anytime—we’re always happy to help.

Let’s keep making life better, together.