We promise to clean your home Better. In fact it is our brand promise to give you a consistently delightful house cleaning experience. But we’re not perfect, in fact we purposely chose not to call ourselves Perfect Maids for that very reason.
Our guarantee to you is that if we make a mistake we will fix it. Let us know about any deficient areas of your cleaning within 24 hours and we will return the next business day to make it right.
That’s our promise and our guarantee. This is a comprehensive 100% Satisfaction Cleaning Guarantee, because you deserve it.
We also guarantee that we will be there on your scheduled cleaning day. If for whatever reason we can’t be there, we will return and clean your home for free. The only exceptions are inclement weather that would make it unsafe for us to travel to your home, or an observed holiday on your scheduled house cleaning day.
We provide these comprehensive guarantees because we know you have a choice when it comes to having your home cleaned, and it should be cleaned to your standards. We also know you are counting on us to be there when we say we will. That is why we guarantee your scheduled service day, no excuses, we will be there.